Work with Us

Job Description – Store Services Coordinator

• How to apply: Please submit your cover letter and resume to Paula at paula@missoulafoodbank.org by June 21st at 6:00 pm. Cover letters can be a unique way to show motivation for applying for the role and provide insight on culture add and soft skills not apparent in the resume. We encourage applicants to be themselves in the cover letter and are flexible about its format. We will not consider applications without some form of cover letter. We will ask for 3 reliable references to be emailed or turned in physically from our top candidates upon first interview, and will contact references during the final stages of the interview process for final candidate(s).
• About MFB&CC: Missoula Food Bank & Community Center’s (MFB&CC) mission is to lead the movement to end hunger through advocacy, volunteerism, and healthy food for all. We nourish community. We are a private, non-profit organization with a 44-year history of filling the hunger gap in Missoula County. In 2025, we served 1 in 5 people countywide. MFB&CC pursues our mission through direct nutrition programs and through advocacy efforts that impact the upstream causal issues of food insecurity. We have been carrying out this model of service since 1982 and take tremendous pride in the diverse network of support that keeps our community nourished, our food service programs effective, and our organization healthy. Missoula Food Bank & Community Center is an anti-racist, LGBTQ2S+ ally organization. We strongly encourage applications from Black and Indigenous people and other people of color, people from working class backgrounds, women, LGBTQ+ people, and other people of historically excluded identities. Data shows that women and BIPOC candidates more frequently do not apply to a job because they don’t feel that they meet all of the qualifications listed. Our job descriptions are general overviews, not a mandatory comprehensive list. We are committed to nurturing diverse leadership within a diverse network, so if you feel passionate about our efforts and believe that you have the skills to accomplish the job, we want to hear from you!

• About the Hiring Process: Top candidates will be called for an interview within 4 business days of the application deadline. Top candidates will complete a 1-2 hour interview and may be contacted for a secondary follow-up interview if necessary. A decision will be made within 1 week of interviewing the final candidate for the final time. References will be required to be provided upon first interview and may be contacted upon completion of first interview.
  
• Position Type: Non-Exempt. Full-time, hourly, 40 hours per week.

• Salary: $23.78/hour. MFB&CC utilizes a compensation plan that ensures equitable, competitive, and transparent compensation. We begin with the base wage above and then factor in your experience, skills, and education to calculate your final wage.

• Hours: The hours for this position will be Monday-Friday, 8:00am-4:00pm. Flexibility for occasional evening and weekend hours will be required. Generally, there are 2 weekend events, and 3-5 evening events per year, with optional opportunities to fill in for special events.

• Benefits: Paid holiday, medical, and vacation leave. HSA contributions. Dental, life, and health insurance after 2 months. Retirement benefits after 6 months. Access to Employee Assistance Program. Volunteer vision benefits.
• Position Overview
  
  Under the direct supervision of the Service Team Manager, the Store Services Coordinator is responsible for coordinating and leading daily Store distribution and operations, including inventory management, volunteer supervision and guidance, and customer service support. This is a direct service, front facing position, working with diverse populations in a dynamic work environment.
  
  PREFFERED QUALIFICATIONS:
  
  
  • Experience in a direct-service environment serving diverse populations.
    
  • Familiarity with anti-poverty work.
    
  
  REQUIREMENTS INCLUDE:
  
  
  • Work collaboratively within a team environment and have a willingness to assist other co-workers and volunteers with a wide range of tasks as needed.
    
  • Strong oral and written communication skills with the ability to communicate effectively and professionally with a wide range of people including other staff, volunteers, customers, donors, social service agencies, businesses and the general public. Communication skills include but are not limited to:
    
  • Active listening skills with the ability to be reflective and clear in responding to a wide range of situations.
    
  • Maintaining and communicating professional boundaries in an empathetic way.
    
  • Leading and managing people with clear direction and kind instruction.
    
  • Ability to grow and maintain positive working relationships with diverse groups of volunteers, coworkers, and community members.
    
  • Demonstrate strong organizational skills and attention to detail while managing a wide range of tasks and responsibilities, including multitasking, prioritizing, and delegating work as necessary.
    
  • Be self-motivated, self-directed, and take initiative in performing a wide variety of tasks in a fast-paced, dynamic work environment.
    
  • Be open-minded and flexible with regard to the work performed.
    
  • Exercise safe workplace policies and procedures and effectively communicate adherence of policies to volunteers and other staff.
    
  • Participate in ongoing equity and inclusion work.
    
  
  SPECIAL JOB SPECIFIC REQUIREMENTS:
  
  
  • Stand and/or walk for long periods of time; bend, twist, kneel and stoop; pull, push or carry heavy objects, including the ability to lift up to 50 pounds, with reasonable accommodation.
    
  • Obtain on-the-job training to safely operate a forklift, pallet jack, and other small equipment related to MFB&CC warehouse management and Store operations.
    
  • Obtain ServSafe Manager certification within 30 days of being hired and adhere to safe food handling practices.
    
  • Walk up and down steps to reach and retrieve boxes and other items from shelves.
    
  • Work within a range of temperature-controlled environments including but not limited to handling cold or frozen items and retrieving items from walk-in coolers and freezers.
    
  • Must have the ability to be physically active for long periods of time and work within a fast-paced environment.
    
  • Criminal background checks are required. Felony offenses of sexual or violent nature may disqualify an applicant from employment.
    
  
  
  JOB RESPONSIBILITIES
  
  • Coordinate and lead Store operations and the facilitation of food distribution.
    
  • Respond to emerging customer needs in a kind, professional, and dignified manner.
    
  • Receive, organize, and plan incoming inventory to appropriately distribute product across all open distribution hours.
    
  • Observe back stock of nonperishable items and coordinate with the Purchasing & Warehouse Manager to ensure sufficient inventory supply in the Store.
    
  • Observe back stock of perishable items and establish daily distribution quantities based on available inventory and expected service trends, prioritizing accessible signage and communication around quantities.
    
  • Supervise volunteers in the variety of volunteer positions, providing clear instruction, to ensure Store operations are running smoothly. Understand appropriate details of all volunteer positions to better support volunteers in their roles.
    
  • Supervise and support the Part Time Store Services Support team member including scheduling, processing timesheets, goals and performance reviews.
    
  • Communicate volunteer needs regularly with Volunteer Coordinator and initiate daily coverage plans with Store team, proactively engaging other staff support as needed.
    
  • Collaborate across teams to consciously share available warehouse and cooler space, communicating about shared space plans.
    
  • Receive, weigh, and record food donations.
    
  • Collaboratively lead and take part in facility cleaning efforts with staff and volunteers.
    
  • Participate in designing and delivering volunteer training sessions on a wide variety of service-related topics.
    
  • Give gratitude to volunteers by supporting annual volunteer recognition events, alongside daily, recurring gratitude.
    
  • Support staff and volunteers to comply with health department regulations at all times.
    
  • Assist recipient agencies with food pickups.
    
  • Participate in organization wide anti-racism efforts.
    
  • Assist with our larger food drives and events including but not limited to annual Turkey Distribution and Missoula Under Construction.
    
  • Support MFB&CC overall operations as needed.
    
  • Other duties as assigned.

Job Description – Events & Marketing Coordinator

• How to apply: Please submit your cover letter and resume to Rebecca at rebeccap@missoulafoodbank.org by June 28th at 6:00 pm. Cover letters can be a unique way to show motivation for applying for the role and provide insight on culture add and soft skills not apparent in the resume. We encourage applicants to be themselves in the cover letter and are flexible about its format. We will not consider applications without some form of cover letter. We will ask for 3 reliable references to be emailed or turned in physically from our top candidates upon first interview, and will contact references during the final stages of the interview process for final candidate(s).
• About MFB&CC: Missoula Food Bank & Community Center’s (MFB&CC) mission is to lead the movement to end hunger through advocacy, volunteerism, and healthy food for all. We nourish community. We are a private, non-profit organization with a 44-year history of filling the hunger gap in Missoula County. In 2025, we served 1 in 5 people countywide. MFB&CC pursues our mission through direct nutrition programs and through advocacy efforts that impact the upstream causal issues of food insecurity. We have been carrying out this model of service since 1982 and take tremendous pride in the diverse network of support that keeps our community nourished, our food service programs effective, and our organization healthy. Missoula Food Bank & Community Center is an anti-racist, LGBTQ2S+ ally organization. We strongly encourage applications from Black and Indigenous people and other people of color, people from working class backgrounds, women, LGBTQ2S+ people, and other people of historically excluded identities. Data shows that women and BIPOC candidates more frequently do not apply to a job because they don’t feel that they meet all of the qualifications listed. Our job descriptions are general overviews, not a mandatory comprehensive list. We are committed to nurturing diverse leadership within a diverse network, so if you feel passionate about our efforts and believe that you have the skills to accomplish the job, we want to hear from you!

• About the Hiring Process: Top candidates will be called for an interview within 4 business days of the application deadline. Top candidates will complete a 1-2 hour interview and may be contacted for a secondary follow-up interview if necessary. A decision will be made within 1 week of interviewing the final candidate for the final time. References will be required to be provided upon first interview and may be contacted upon completion of first interview.
  
• Position Type: Non-Exempt. Full-time, hourly, 40 hours per week.
• Salary: $23.78 an hour. MFB&CC utilizes a compensation plan that ensures equitable, competitive, and transparent compensation. We begin with the base wage above and then factor in your experience, skills, and education to calculate your final wage.
• Hours: The hours for this position will generally be Monday-Wednesday 8am–4pm, Thursday from 11am-7pm and Friday from 8am-4pm. Flexibility for occasional evening and weekend hours will be required.
• Benefits: Paid holiday, medical, and vacation leave. HSA contributions. Dental, life, and health insurance after 2 months. Retirement benefits after 6 months. Access to Employee Assistance Program. Volunteer vision benefits.
  
  Position Overview
  
  This is a full time (40 hr/wk) position reporting to the organization’s Data & Development Manager. The Events & Marketing Coordinator organizes and works all MFB&CC events, develops print and digital materials, maintains regular digital and print outreach, and supports food drives. This high-energy position works with partners and leads drives that raise literal tons of food for our local food bank!
  
  PREFERED QUALIFICATIONS:
  
  
  • Associates Degree in related field or equivalent experience
    
  • Proficiency in Adobe Creative Suite
    
  • A minimum of one year of recent social media management experience
    
  • Familiarity with anti-poverty work and ability to work autonomously in a fast-paced environment
    
  • Event coordination experience
    
  
  REQUIREMENTS INCLUDE:
  
  
  • Work collaboratively within a team environment and have a willingness to assist other co-workers and volunteers.
    
  • Strong oral and written communication skills with the ability to communicate effectively and professionally with a wide range of people including other staff, volunteers, clients, donors, social service agencies, businesses and the general public.
    
  • Ability to grow and maintain positive working relationships with a diverse group of partners, volunteers, coworkers and community members.
    
  • Demonstrate strong organizational skills and attention to detail while managing a wide range of tasks and responsibilities, including multitasking, prioritizing, and delegating work as necessary.
    
  • Be self-motivated, self-directed, and take initiative in performing a wide variety of tasks in a fast paced, dynamic work environment.
    
  • Be open-minded and flexible with regard to the work performed.
    
  • Exercise safe workplace policies and procedures and effectively communicate adherence of policies to volunteers and other staff.
    
  • Participate in ongoing equity and inclusion work.
    
  • Proficiency in the operation of common computer applications such as Microsoft Word, Access, Excel, Outlook and PowerPoint, preferred.
    
  
  SPECIAL JOB SPECIFIC REQUIREMENTS:
  
  
  • Must have the ability to be physically active for long periods of time; bend, twist, kneel and stoop; pull, push or carry heavy objects, including the ability to lift up to 50 pounds, with reasonable accommodation.
    
  
  JOB RESPONSIBILITIES:
  
  • Organizes, promotes, and staffs MFB&CC’s calendar of events and food drives including CANdemonium, Empty Bowls Full Souls, Missoula Under Construction, Can the Cats, Holiday Drive and small events as they come up.
    
  • Recruits and manages event volunteers.
    
  • Develops promotional materials, event graphics, sponsorship outreach materials, information graphics and other outreach tools as needed.
    
  • Coordinates the design and timely delivery of MFB&CC mailings.
    
  • Coordinates the design of MFB&CC Annual Report, stats sheets, and other informational materials.
    
  • Maintains MFB&CC website and social media presence using graphic design and marketing skills within existing content management systems.
    
  • Responsible for designing and distributing MFB&CC e-communications including volunteer, equity, and general public newsletters.
    
  • Provides staff support and represents the food bank at community events.
    
  • Works collaboratively with community partners on events and promotions.
    
  • Design signage throughout the building and updates volunteer bulletin board.
    
  • Other duties as assigned.