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Frequently Asked Questions
ANYONE! There are no income limits or requirements to shop in our store, so anyone who needs help is welcome through our doors.
Nothing! When you come in, we will ask you to fill out a short intake form. Reusable bags and boxes are always welcome for bringing groceries home with you!
Once per calendar week, starting over each Monday.
Yes, the Store is fully accessible to folks using wheelchairs.
Yes! If you are looking for help signing up for SNAP or Medicaid, you can do this by appointment with firstname.lastname@example.org or through our SNAP Office hours:
- Monday 1-4
- Tuesday 1-4 & 5-7
- Wednesday/Thursday/Friday 10-1
Meals for kids are offered after 3pm on Monday, Tuesday, and Thursday. There are always light snacks available in the space!
If your child is 5 or up, they are welcome to play in EmPower Place while you shop! If they are younger than five we ask that you stay in the space with them.
While thousands of pounds of food are donated each year, MFB&CC purchases a large portion of the food for our store using the generous monetary donations we receive throughout the year. We also partner with a number of local grocery stores and restaurants that donate fresh produce, bakery, deli, and meat items. Learn more about our Grocery Rescue and Food Circle Partners here.
Absolutely! We happily accept any store-bought or homegrown fresh produce donations for our store. If your summer crop yielded more than expected, we’d love to put those donations out in our store! Shopping at the Farmers Market? Donate right there in provided bins!
We do! We just need it to be commercially processed and within one year from the packaging date.
YES! Per the Health Department, we can accept and stock canned goods up to 2 years past their expiration date. For dry goods, we can accept and stock these items up to 1 year past their expiration date. Also, all donated items must be unopened and in their original packaging. If you have more questions on donating food, take a look at our Most Needed Items page.
Sadly, no. Health Department Regulations do not allow us to stock home-canned goods, as it is difficult to verify the contents, sterility, and freshness of goods canned at home.
We are always looking for new volunteers or groups of volunteers to help in our store and programs! Click here to learn more about our Volunteer Program! Or, come into our store to pick up an application and meet some folks.